Focus: All Employees
Time Frame: Conducted approximately every 12 months.
Price: Varies based on number of employees *
The 'Best Managers' create a 'great workplace'… one that delivers the highest levels of productivity, profitability, employee retention and customer satisfaction.
Marcus Buckingham and Curt Coffman of the Gallup Organization in First Break All the Rules
Jack Welch once said that the three most important things that an organization should be measuring about its performance are cash flow, customer satisfaction, and employee engagement. Yet, few organizations ever bother with measuring employee engagement. The research is clear --- employee engagement has a huge impact on organizational performance. But the average organization has only 1 in 4 of their employees who are engaged. The rest, about 75% of their organization, are doing just what they have to do to get by, or worse.
If employee engagement is so important, then why don’t more organizations take the time to measure it? And while some organizations think they are measuring employee engagement by conducting employee satisfaction surveys, there is a huge difference between satisfaction and engagement. Satisfaction tells only part of the story; that employees are happy. It doesn’t tell you about the commitment that they have to the organization or how hard they will work in the future to take care of customers and the organization.
What an organization and its leaders need is a simple and cost effective survey that will allow them to measure employee engagement across the organization at a variety of different levels. But they also need to have a variety of tools to analyze programs and systems so that they can eliminate organizational issues that are getting in the way of engaging employees. Finally, they also need a set of tools that managers can use that will help them engage their individual employees. After all, we can measure employee engagement by the team, the department, the division, and the entire organization; but we create employee engagement one employee at a time.
At the heart of the Work Engagement
Survey™ is the Work
Expectations Profile® by Inscape
Publishing. The
Work Engagement Survey™ uses
cross-walk methodology that we used at Educational Testing Service
to link the Work Expectations Profile®
questions and its
Group Report results to the research by
With our Work Engagement Survey™, we can give our clients the same kind of high level employee engagement data that Gallup, the Conference Board and other large consulting firms can provide at a half to a third of what they charge, plus we provide the extra tools that they don’t provide, all for our same low price.
Methodology
Creating Engagement One Employee at a Time!
But what really sets
our Work Engagement Survey™ apart from all other measures of
employee engagement is that we provide each employee with a Work
Expectations Profile®
Individual Report .
This
Individual Report helps
the employee to clarify exactly which Expectations categories are
most important to them. It also allows them to determine if
that Expectation has been Met or is it Unmet, and if it is Spoken
about, or is it an Unspoken Expectation. After the employee
has had an opportunity to review their
Individual Report, they
are then encouraged to meet with their supervisor to discuss their
expectations. It is this discussion that begins to create the
foundation for a relationship between the employee and the
supervisor that can lead to greater employee engagement.
Remember, while
employee engagement is measured at the organizational, divisional,
departmental, and team levels, you don't create engagement with
these units. Employee engagement is created with the
individual, one employee at a time. The Work Expectations
Profile®
Individual Report allows
your supervisors and managers to build the relationships and trust
that creates this engagement.
Employee Engagement: Doing it verses Measuring it!
Our Work
Engagement Survey™ is the difference between just measuring
Employee Engagement and actually creating it!
Our Work Engagement Survey, while highly researched and validated,
is considerably less expensive to administer than that of other
major Employee Engagement measurement organizations, such as Gallup
and the Conference Board. In many cases, we are as little as
one-third the cost of our major competitors. Please give us a
call to learn just how inexpensive it is to measure Employee
Engagement in your organization, and how our process can actually
increase engagement, performance, and your bottom line.
Jack Welch Business Week Podcast: A Healthy Company?

Vision
Quest™
is a
Seven Elements of High Performance™
Program.
The US Navy has adopted our model for use at the Center for Naval Leadership in all of their leadership development programs.
*Plus Travel and Expenses.
Work Engagement Surveytm
Download our Work Engagement Surveytm one-sheet brochure
Sample Materials Used with the Work Engagement Survey™